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This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. Key takeaways from this video include: - Insights into how AI can streamline service processes and enhance operational efficiency. - Strategies for reducing manual efforts and accelerating incident resolution. - The ability to customize AI agents to meet specific organizational needs, driving better employee and customer experiences.https://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp486nonoAINativeWorkflowAutomationBenefitsitsmMatrix42IntelligenceAIEnterpriseServiceManagementesmAIWorkflowDesignerhttps://www.matrix42.com/hubfs/Retail%20Blog%206.webpRetail Blog 6Retail Blog 6https://www.matrix42.com/hubfs/Hackweek-36-1200x600.webpHackweek-36-1200x600Hackweek-36-1200x600https://www.matrix42.com/hubfs/Ivanti%20Blog.webpIvanti BlogIvanti Bloghttps://www.matrix42.com/hubfs/Construction%20Blog%201.webpDie Buchstaben „VPN“ sind als dreidimensionale Blockformen aus vielen kleinen Würfeln dargestellt und liegen auf einer dunklen, strukturierten Oberfläche.Construction Blog 1https://www.matrix42.com/hubfs/Einzelhandel%20Blog%202.webpEinzelhandel Blog 2Einzelhandel Blog 2https://www.matrix42.com/hubfs/GDPR-Regulation-1.webpGDPR-Regulation-1GDPR-Regulation-1https://www.matrix42.com/hubfs/matrix42-theme/Images/Fachartikel-AI-XING.jpgFachartikel-AI-XINGFachartikel-AI-XINGhttps://www.matrix42.com/hubfs/Digital%20Transformation%20Public%20Sector.pngDigital Transformation Public SectorDigital Transformation Public Sectorhttps://www.matrix42.com/hubfs/Forrester_Matrix42_Strong_Performer.jpegForrester_Matrix42_Strong_PerformerForrester_Matrix42_Strong_Performerhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/20210705_Blog_Post_Healthcare_Pic-1.webpHealthcare professional working on a computer20210705_Blog_Post_Healthcare_Pic-1https://www.matrix42.com/hubfs/Datenschutz_800x600.webpDatenschutz_800x600Datenschutz_800x600https://www.matrix42.com/hubfs/MX42_Blog_Diversity_800x600.jpgMX42_Blog_Diversity_800x600MX42_Blog_Diversity_800x600https://www.matrix42.com/hubfs/Saas%20WBN-3.jpegSaas WBN-3Saas WBN-3https://www.matrix42.com/hubfs/MX42_Blog_Offboarding1_800x600-1.jpgMX42_Blog_Offboarding1_800x600-1MX42_Blog_Offboarding1_800x600-1https://www.matrix42.com/hubfs/ITIL_4_Unternehmen_800x600-1.webpITIL_4_Unternehmen_800x600-1ITIL_4_Unternehmen_800x600-1https://www.matrix42.com/hubfs/MX42_Blog_Offboarding2_800x600-1.webpMX42_Blog_Offboarding2_800x600-1MX42_Blog_Offboarding2_800x600-1https://www.matrix42.com/hubfs/JKP07158.jpgJKP07158JKP07158https://www.matrix42.com/hubfs/IT_Security_2020_800x600.webpIT_Security_2020_800x600IT_Security_2020_800x600https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/Retail%20Blog%201.webpRetail Blog 1Retail Blog 1https://www.matrix42.com/hubfs/Award_PUR_ITO_2026_Software_Asset_&_License_Management_quer%20Kopie.webpPUR 2026 Award Champion in der Kategorie Software Asset und License Management ausgezeichnet von techconsultAward_PUR_ITO_2026_Software_Asset_&_License_Management_quer Kopiehttps://www.matrix42.com/hubfs/Fachartikel-Endpoint-Blog.jpgFachartikel-Endpoint-BlogFachartikel-Endpoint-Bloghttps://www.matrix42.com/hubfs/Retail%20Blog%205.webpRetail Blog 5Retail Blog 5https://www.matrix42.com/hubfs/m42-placeholder-blog-image.pngm42-placeholder-blog-imagem42-placeholder-blog-imagehttps://www.matrix42.com/hubfs/M42%20blog%20Microsoft-2-Why%20Matrix.webpM42 blog Microsoft-2-Why MatrixM42 blog Microsoft-2-Why Matrixhttps://www.matrix42.com/hubfs/Einzelhandel%20Blog-3%20(1).pngEinzelhandel Blog-3 (1)Einzelhandel Blog-3 (1)https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Fachartikel-Blog.jpgFachartikel-BlogFachartikel-Bloghttps://www.matrix42.com/hubfs/Public%20Sector%20NIS2%20Blog.pngPublic Sector NIS2 BlogPublic Sector NIS2 Bloghttps://www.matrix42.com/hubfs/matrix42-theme/Images/M42%20Illustrations_05_SAM%2016-9%20(1).pngM42 Illustrations_05_SAM 16-9 (1)M42 Illustrations_05_SAM 16-9 (1)https://www.matrix42.com/hubfs/Construction%20Blog%202.webpA construction site with two people in safety vests standing in the background. 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À gauche, un élément graphique circulaire contient les textes « ÉDITION N°2 », « MÊME AMBITION » et « + D’IMPACT ».Screenshot 2026-09-08 at 14.44.10https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Image2025-10-23https://www.matrix42.com/fr/resources/webinar-lia-au-service-du-saas-managementhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Website%20Favicon_16x16-01.svgThe short version of the Matrix42 logo showing a black letter M followed by an orange shape containing the white number 42.Matrix42_Website Favicon_16x16-01https://www.matrix42.com/hubfs/Matrix42_IGA%20(1).webpClose-up side profile of a person looking toward a transparent digital interface. Circular graphics, data visualization elements, and blue-toned technology overlays appear in the foreground against a dark background.Matrix42_IGA (1)https://www.matrix42.com/hubfs/Screenshot%202026-09-08%20at%2014.44.10.pngIllustration d’une personne de profil sur un fond dégradé bleu et violet. À gauche, un élément graphique circulaire contient les textes « ÉDITION N°2 », « MÊME AMBITION » et « + D’IMPACT ».Screenshot 2026-09-08 at 14.44.10https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplace2026-09-28https://www.matrix42.com/fi/matrix42-saas-managementhttps://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp4/medium.jpgM42 SaaS ManagementIs your organization struggling to keep track of SaaS usage, costs, and risks? Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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Mai 2026, 10_31_10https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Image2026-04-30https://www.matrix42.com/de/blog/2020/01/06/was-bringt-itil-4-fuer-unternehmenhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ITIL_4_Unternehmen_800x600-1.webpITIL_4_Unternehmen_800x600-1ITIL_4_Unternehmen_800x600-1https://www.matrix42.com/hubfs/Email-subs-form-section-illustration.webpEmail-subs-form-section-illustrationEmail-subs-form-section-illustrationhttps://www.matrix42.com/hubfs/Award_PUR_ITO_2026_Software_Asset_&_License_Management_quer%20Kopie.webpPUR 2026 Award Champion in der Kategorie Software Asset und License Management ausgezeichnet von techconsultAward_PUR_ITO_2026_Software_Asset_&_License_Management_quer Kopiehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Saas%20WBN-3.jpegSaas WBN-3Saas WBN-3https://www.matrix42.com/hubfs/Data%20Sovereignty%20in%20the%20AI%20Landscape%20Why%20Digital%20Sovereignty%20Matters%20for%20Europe.webpClose‑up of a computer chip on a circuit board with the flag of the European Union displayed on its surface. 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Germany is highlighted with a larger orange circle, and long shadows extend behind the map on a light gray background.Engl inProgress CompPres Update Q4 2025https://www.matrix42.com/hubfs/ChatGPT%20Image%2012.%20Mai%202026%2c%2010_31_10.pngChatGPT Image 12. Mai 2026, 10_31_10ChatGPT Image 12. Mai 2026, 10_31_10https://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Website%20Favicon_16x16-01.svgThe short version of the Matrix42 logo showing a black letter M followed by an orange shape containing the white number 42.Matrix42_Website Favicon_16x16-01https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Image2026-04-20https://www.matrix42.com/en/blog/ai-model-selection-and-customer-flexibilityhttps://www.matrix42.com/hubfs/converted_image.webpAn illustration showing a flow between self‑service and users. On the left is a self‑service interface, connected by arrows labeled “Requests” and “Instant responses, Multi‑language, 24x7” to users on the right. A person holding a tablet is shown next to the user label.converted_imagehttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Email-subs-form-section-illustration.webpEmail-subs-form-section-illustrationEmail-subs-form-section-illustrationhttps://www.matrix42.com/hubfs/WP%20AI%20Your%20Way%20Workfile-15-horizontal-pair-transform.pngWP AI Your Way Workfile-15-horizontal-pair-transformWP AI Your Way Workfile-15-horizontal-pair-transformhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Data%20Sovereignty%20in%20the%20AI%20Landscape%20Why%20Digital%20Sovereignty%20Matters%20for%20Europe.webpClose‑up of a computer chip on a circuit board with the flag of the European Union displayed on its surface. Electronic components and conductive pathways surround the chip.Data Sovereignty in the AI Landscape Why Digital Sovereignty Matters for Europehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/AI%20Maturity-1%20(1).pngAI Maturity-1 (1)AI Maturity-1 (1)2026-09-09https://www.matrix42.com/en/partner/become-a-partnerhttps://www.matrix42.com/hubfs/Matrix42-european-choice-final%20(1).mp4/medium.jpgMatrix 42The European Choice in Service ManagementAre you ready to navigate the complexities of digital transformation in Europe? In this video, we explore the unique expectations facing organizations as they embrace digitalization and automation, highlighting the importance of trust, transparency, and compliance within the European context. Key themes addressed in this video include: - The evolving landscape of service management and the demand for modernization that aligns with European values of freedom and privacy. - The shift away from fragmented tools towards flexible, scalable solutions that prioritize data sovereignty and ethical innovation. - The growing need for organizations to partner with local experts who understand their requirements and can provide reliable, responsible service management. Viewers will gain valuable insights on: - How to approach digital transformation while maintaining compliance with EU data protection regulations. - The importance of creating AI solutions that are transparent and tailored to organizational needs. - Strategies for achieving responsible innovation in service management, ensuring both efficiency and ethical governance. Join us as we delve into how Matrix42 stands as the European choice in service management software, offering solutions designed for the future of work. 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Mai 2026, 10_31_10ChatGPT Image 12. 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Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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Mai 2026, 10_42_42ChatGPT Image 12. Mai 2026, 10_42_42https://www.matrix42.com/hubfs/roma-basilica-san-pietro-tramonto-quadrato.webproma-basilica-san-pietro-tramonto-quadratoroma-basilica-san-pietro-tramonto-quadratohttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Website%20Favicon_16x16-01.svgThe short version of the Matrix42 logo showing a black letter M followed by an orange shape containing the white number 42.Matrix42_Website Favicon_16x16-01https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-icon2025-07-29https://www.matrix42.com/de/on-demand-webinars/summer-academy-2026-labtagon-gmbhhttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Social/Summer%20Academy%202026-15.pngWerbegrafik für die Matrix42 Summer Academy 26. Eine Person sitzt an einem Schreibtisch und hält eine Tasse in der Hand; im Hintergrund sind Pflanzen und Holzregale zu sehen. Zu lesen sind unter anderem die Texte „AUFZEICHNUNG VERFÜGBAR“ und „MATRIX42 Summer Academy 26“.Summer Academy 2026-15https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/sven%20k%C3%B6rner.jpgsven körnersven körnerhttps://www.matrix42.com/hubfs/andre%20knies.pngandre kniesandre knies2026-09-22https://www.matrix42.com/de/resources/channel-tech-days-2024https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Vorarlberg.jpegVorarlbergVorarlberghttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/TMU26_Monitorgrafik_Matrix42%20(2).webpSerview Tool Meetup 2026TMU26_Monitorgrafik_Matrix42 (2)https://www.matrix42.com/hubfs/matrix42-theme/Images/WhatsApp%20Image%202024-08-06%20at%2016.46.02-1.jpegWhatsApp Image 2024-08-06 at 16.46.02-1WhatsApp Image 2024-08-06 at 16.46.02-12025-07-29https://www.matrix42.com/en/resources/march-25th-how-to-save-25-on-saas-spend-webinarhttps://www.matrix42.com/hubfs/ChatGPT%20Image%2012.%20Mai%202026%2c%2010_31_10.pngChatGPT Image 12. Mai 2026, 10_31_10ChatGPT Image 12. 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In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. Key takeaways from this video include: - Insights into how AI can streamline service processes and enhance operational efficiency. - Strategies for reducing manual efforts and accelerating incident resolution. - The ability to customize AI agents to meet specific organizational needs, driving better employee and customer experiences.https://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp486nonoAINativeWorkflowAutomationBenefitsitsmMatrix42IntelligenceAIEnterpriseServiceManagementesmAIWorkflowDesignerhttps://www.matrix42.com/hubfs/Matrix42_IGA%20(1).webpClose-up side profile of a person looking toward a transparent digital interface. 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On the left is a self‑service interface, connected by arrows labeled “Requests” and “Instant responses, Multi‑language, 24x7” to users on the right. 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In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. Key takeaways from this video include: - Insights into how AI can streamline service processes and enhance operational efficiency. - Strategies for reducing manual efforts and accelerating incident resolution. - The ability to customize AI agents to meet specific organizational needs, driving better employee and customer experiences.https://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp486nonoAINativeWorkflowAutomationBenefitsitsmMatrix42IntelligenceAIEnterpriseServiceManagementesmAIWorkflowDesignerhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Marketplace-section-image.jpgMarketplace-section-imageMarketplace-section-imagehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/01_website-assets/images/success-stories/UEF_modern_research_9647.webpUEF_modern_research_9647UEF_modern_research_9647https://www.matrix42.com/hubfs/ca-header-assets/Resources-megamenu-section.pngResources-megamenu-sectionResources-megamenu-sectionhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/01_website-assets/images/success-stories/Avarn_security_employee.jpgAvarn_security_employeeAvarn_security_employeehttps://www.matrix42.com/hubfs/01_website-assets/banners/matrix42-european-landscape-dark-background-banner.webpA 2D digital design showing mountains and a road leading toward a combined skyline of famous city buildings.matrix42-european-landscape-dark-background-bannerhttps://www.matrix42.com/hubfs/01_website-assets/images/success-stories/oph-success-story.webpA group of people seated at a table write on paper with pencils. The scene shows several individuals focusing on their work, with notebooks and writing materials visible in the foreground.oph-success-story2026-05-25https://www.matrix42.com/en/matrix42-saas-managementhttps://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp4/medium.jpgM42 SaaS ManagementIs your organization struggling to keep track of SaaS usage, costs, and risks? Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. Don't let your software landscape overwhelm you—take control today.https://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp480nonohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/puma_logo.webppuma_logopuma_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/vincit-logo.pngvincit-logovincit-logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/new-yorker_logo.webpnew-yorker_logonew-yorker_logohttps://www.matrix42.com/hubfs/Metacore%20copy.jpgCharacter artist sketching cartoon facial expressions on a digital pen display in a studio officeMetacore copyhttps://www.matrix42.com/hubfs/joe_&_the_juice-logo.webpjoe_&_the_juice-logojoe_&_the_juice-logohttps://www.matrix42.com/hubfs/Alnatura%20Logo.pngAlnatura logoAlnatura Logohttps://www.matrix42.com/hubfs/01_website-assets/banners/matrix42-european-landscape-dark-background-banner.webpA 2D digital design showing mountains and a road leading toward a combined skyline of famous city buildings.matrix42-european-landscape-dark-background-bannerhttps://www.matrix42.com/hubfs/Viio%20Procurement.webpViio ProcurementViio Procurementhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Sprinkenhof_LOGO.pngSprinkenhof logoSprinkenhof_LOGOhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Viio%20Finance.webpViio FinanceViio Financehttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/CAE-zero-carbon_logo.webpCAE-zero-carbon_logoCAE-zero-carbon_logohttps://www.matrix42.com/hubfs/Better%20Collective%20Logo.pngBetter Collective LogoBetter Collective Logohttps://www.matrix42.com/hubfs/Viio%20Manage.webpViio ManageViio Managehttps://www.matrix42.com/hubfs/Smartly%20logo.pngSmartly logoSmartly logohttps://www.matrix42.com/hubfs/Viio%20Discover.webpViio DiscoverViio Discoverhttps://www.matrix42.com/hubfs/Olymp%20Logo.pngOlymp LogoOlymp Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/JCDecaux_logo.webpJCDecaux_logoJCDecaux_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/siegenia_logo.webpsiegenia_logosiegenia_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/preh_logo.webppreh_logopreh_logohttps://www.matrix42.com/hubfs/Viio%20Optimize.webpViio OptimizeViio Optimizehttps://www.matrix42.com/hubfs/trackunit%20logo.webptrackunit logotrackunit logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/endress-hauser_logo.webpEndress + Hauser logoendress-hauser_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/sws_logo.webpsws_logosws_logohttps://www.matrix42.com/hubfs/Viio%20Procure.webpViio ProcureViio Procurehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/ernstings-family_logo.webpernstings-family_logoernstings-family_logohttps://www.matrix42.com/hubfs/Viio%20IT.webpViio ITViio IT2026-03-18https://www.matrix42.com/it/storie-di-successo-corahttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Cora.pngCora logoCorahttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/matrix42-theme/Images/M42%20Illustrations_01_ITSM%2016-9-1.pngM42 Illustrations_01_ITSM 16-9-1M42 Illustrations_01_ITSM 16-9-1https://www.matrix42.com/hubfs/matrix42-theme/Images/BucharestRomania%20%E2%80%93%2004.27.2020%20Shopping%20carts%20belonging%20to%20Cora%20Hypermarket.%20Logo%20of%20the%20French%20retailer%20Cora.jpegBucharestRomania – 04.27.2020 Shopping carts belonging to Cora Hypermarket. Logo of the French retailer CoraBucharestRomania – 04.27.2020 Shopping carts belonging to Cora Hypermarket. Logo of the French retailer Corahttps://www.matrix42.com/hubfs/ca-header-assets/Marketplace-section-image.jpgMarketplace-section-imageMarketplace-section-image2025-07-21https://www.matrix42.com/en/success-storyhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Image2026-06-19https://www.matrix42.com/en/matrix42-supplier-code-of-conducthttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplace2025-07-14https://www.matrix42.com/de/matrix42-saas-managementhttps://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp4/medium.jpgM42 SaaS ManagementIs your organization struggling to keep track of SaaS usage, costs, and risks? Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. Don't let your software landscape overwhelm you—take control today.https://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp480nonohttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Viio%20Discover.webpViio DiscoverViio Discoverhttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/JCDecaux_logo.webpJCDecaux_logoJCDecaux_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/siegenia_logo.webpsiegenia_logosiegenia_logohttps://www.matrix42.com/hubfs/joe_&_the_juice-logo.webpjoe_&_the_juice-logojoe_&_the_juice-logohttps://www.matrix42.com/hubfs/Viio%20IT.webpViio ITViio IThttps://www.matrix42.com/hubfs/01_website-assets/banners/matrix42-european-landscape-dark-background-banner.webpA 2D digital design showing mountains and a road leading toward a combined skyline of famous city 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organization? In this insightful video, we explore how Matrix42's ITSM processes are empowering around 3,000 employees to work more efficiently and effectively at Avarn Security. Key takeaways from this video include: - The benefits of using Matrix42’s to optimize workflows and maintain complete visibility over operations. - How implementing structured approval chains ensures compliance and keeps critical information accessible, avoiding the pitfalls of lost emails. - Insights into the seamless collaboration experienced with Matrix42 and Efecten, enhancing both sales and consulting efforts. Join us as we dive into the practical applications of Matrix42's solutions, demonstrating how they have transformed service management and improved the employee experience. Discover how our innovative approach can help your organization stay on track, reduce inefficiencies, and foster a culture of accountability and transparency. Don’t miss out on learning about effective strategies that can elevate your service management capabilities!https://www.matrix42.com/hubfs/Client%20Facetime%20Videos%202025/Walterri%20Wolin%20Avarn%20Finland.mp464nonoITSMTyöntekijätTehostaminenMatrix42Hyväksyntäketjuthttps://www.matrix42.com/hubfs/matrix42-theme/Images/Cora.pngCora logoCorahttps://www.matrix42.com/hubfs/HH_logo_2020.pngHaaga-Helia logoHH_logo_2020https://www.matrix42.com/hubfs/Security_u_Management_800x600.jpgTwo people stand outdoors near a vehicle, wearing formal clothing and earpieces. One person adjusts clothing at the neckline while the other speaks into a handheld device. The background shows an urban setting with glass structures.Security_u_Management_800x600https://www.matrix42.com/hubfs/avarn_security_logo.pngAvarn Security logoavarn_security_logohttps://www.matrix42.com/hubfs/CoraCover.webpClose-up of shopping cart handles displaying the Cora logo in red and blue. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes_Working_Together.pngTwo people standing at a desk shaking hands. One is holding a folder. A laptop, an open book, and a plant are on the desk.Dude_Szenes_Working_Togetherhttps://www.matrix42.com/hubfs/AICampaignWhitepaperAssets-03-ezgif.com-png-to-webp-converter.webpIllustration of a person seated with a laptop displaying the Matrix42 logo. 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On the left is a self‑service interface, connected by arrows labeled “Requests” and “Instant responses, Multi‑language, 24x7” to users on the right. A person holding a tablet is shown next to the user label.converted_imagehttps://www.matrix42.com/hubfs/Email-subs-form-section-illustration.webpEmail-subs-form-section-illustrationEmail-subs-form-section-illustrationhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Website%20Favicon_16x16-01.svgThe short version of the Matrix42 logo showing a black letter M followed by an orange shape containing the white number 42.Matrix42_Website Favicon_16x16-01https://www.matrix42.com/hubfs/Data%20Sovereignty%20in%20the%20AI%20Landscape%20Why%20Digital%20Sovereignty%20Matters%20for%20Europe.webpClose‑up of a computer chip on a circuit board with the flag of the European Union displayed on its surface. Electronic components and conductive pathways surround the chip.Data Sovereignty in the AI Landscape Why Digital Sovereignty Matters for Europehttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplace2025-07-21https://www.matrix42.com/de/success-stories/avarn-security-service-managementhttps://www.matrix42.com/hubfs/Client%20Facetime%20Videos%202025/Walterri%20Wolin%20Avarn%20Finland.mp4/medium.jpgWhy Avarn Security Chose Matrix42 for ITSMLooking to enhance productivity and streamline processes in your organization? In this insightful video, we explore how Matrix42's ITSM processes are empowering around 3,000 employees to work more efficiently and effectively at Avarn Security. Key takeaways from this video include: - The benefits of using Matrix42’s to optimize workflows and maintain complete visibility over operations. - How implementing structured approval chains ensures compliance and keeps critical information accessible, avoiding the pitfalls of lost emails. - Insights into the seamless collaboration experienced with Matrix42 and Efecten, enhancing both sales and consulting efforts. Join us as we dive into the practical applications of Matrix42's solutions, demonstrating how they have transformed service management and improved the employee experience. Discover how our innovative approach can help your organization stay on track, reduce inefficiencies, and foster a culture of accountability and transparency. 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In this video, we explore the unique expectations facing organizations as they embrace digitalization and automation, highlighting the importance of trust, transparency, and compliance within the European context. Key themes addressed in this video include: - The evolving landscape of service management and the demand for modernization that aligns with European values of freedom and privacy. - The shift away from fragmented tools towards flexible, scalable solutions that prioritize data sovereignty and ethical innovation. - The growing need for organizations to partner with local experts who understand their requirements and can provide reliable, responsible service management. Viewers will gain valuable insights on: - How to approach digital transformation while maintaining compliance with EU data protection regulations. - The importance of creating AI solutions that are transparent and tailored to organizational needs. - Strategies for achieving responsible innovation in service management, ensuring both efficiency and ethical governance. Join us as we delve into how Matrix42 stands as the European choice in service management software, offering solutions designed for the future of work. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/01_website-assets/videos/M42-intelligence-product-demo.mp4/medium.jpgMatrix42 Intelligence Product demo - AI Your WayProduct demo video about Matrix42 Intelligence. Matrix42 Intelligence empowers every role in your organization with AI - on your terms. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Laptop-AI.pngA person is sitting on the floor working on a laptop. 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Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. 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The person has short hair and is wearing a collared shirt and a dark jacket.daniel-doering-headshothttps://www.matrix42.com/hubfs/hendrik-ambrosius-headshot-Aug-24-2023-11-08-24-8300-AM.pnghendrik-ambrosius-headshot-Aug-24-2023-11-08-24-8300-AMhendrik-ambrosius-headshot-Aug-24-2023-11-08-24-8300-AM2025-07-29https://www.matrix42.com/it/blog/efficace-supporto-da-qualsiasi-luogohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/Marketplace-section-image.jpgMarketplace-section-imageMarketplace-section-imagehttps://www.matrix42.com/hubfs/01_website-assets/images/industries/healthcare.webpClose-up of a doctor typing intently on a laptop, with a stethoscope lying in the foreground, emphasizing the medical atmosphere.healthcarehttps://www.matrix42.com/hubfs/Remote-Assistance-Software-Effective-IT-Support-from-anywhere.webpRemote-Assistance-Software-Effective-IT-Support-from-anywhereRemote-Assistance-Software-Effective-IT-Support-from-anywherehttps://www.matrix42.com/hubfs/JKP07158.jpgJKP07158JKP07158https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Email-subs-form-section-illustration.webpEmail-subs-form-section-illustrationEmail-subs-form-section-illustrationhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/M42_Blog_Microsoft-Ecosystem-2.jpegM42_Blog_Microsoft-Ecosystem-2M42_Blog_Microsoft-Ecosystem-22026-05-25https://www.matrix42.com/fr/resources/matrix42-fastviewer-webinar-2024https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Screenshot%202026-09-08%20at%2014.44.10.pngIllustration d’une personne de profil sur un fond dégradé bleu et violet. 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The setting appears modern with glass elements and soft lighting.20220128-0522-kuenstliche-intelligenz-im-itsm-imghttps://www.matrix42.com/hubfs/ca-header-assets/Resources-megamenu-section.pngResources-megamenu-sectionResources-megamenu-sectionhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/01_website-assets/banners/matrix42-european-landscape-dark-background-banner.webpA 2D digital design showing mountains and a road leading toward a combined skyline of famous city buildings.matrix42-european-landscape-dark-background-bannerhttps://www.matrix42.com/hubfs/01_website-assets/banners/Matrix42_IGA.jpegMatrix42_IGAMatrix42_IGA2026-02-10https://www.matrix42.com/fi/itsmhttps://www.matrix42.com/hubfs/01_website-assets/videos/M42-intelligence-product-demo.mp4/medium.jpgMatrix42 Intelligence Product demo - AI Your WayProduct demo video about Matrix42 Intelligence. Matrix42 Intelligence empowers every role in your organization with AI - on your terms. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Dude_Szenes.svgDude_SzenesDude_Szeneshttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Jeffi%20NIS2%20Lightmode.pngEffi and Jeffi are standing next to each other. Around them are illustrated security elements, including a lock, a key, and multiple star shapes.Jeffi NIS2 Lightmodehttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes_Present.pngIllustration of a person standing with arms crossed in front of a large data dashboard displaying charts and graphs.Dude_Szenes_Presenthttps://www.matrix42.com/hubfs/M42_Dudes-MiscScenes_ITSM.webpIllustration of a person working on a laptop at a desk, with data charts displayed above the computer and books stacked beside it.M42_Dudes-MiscScenes_ITSMhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/matrix42-theme/Images/Product-Banners-MarkerSize-5-ITSM-1.jpegProduct-Banners-MarkerSize-5-ITSM-1Product-Banners-MarkerSize-5-ITSM-1https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/AICampaignWhitepaperAssets-03-ezgif.com-png-to-webp-converter.webpIllustration of a person seated with a laptop displaying the Matrix42 logo. Chat bubbles, a smartphone, a cup, and decorative graphics appear around the scene.AICampaignWhitepaperAssets-03-ezgif.com-png-to-webp-converterhttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-icon2026-08-31https://www.matrix42.com/sv/success-stories/region-gavleborg-service-managementhttps://www.matrix42.com/hubfs/S%C3%B6dert%C3%A4lje.pngSödertäljeSödertäljehttps://www.matrix42.com/hubfs/S%C3%B6dert%C3%A4lje%20Succcess%20Story_hero%20image.webpWaterfront view with multi‑story buildings reflected in calm water. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Home%20Office%203.pngA person is working on a laptop at a desk seen from above. 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In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. 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En arrière‑plan, des mains tiennent une manette de jeu.D&A_Paris-Visuals-1-Social 2https://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Website%20Favicon_16x16-01.svgThe short version of the Matrix42 logo showing a black letter M followed by an orange shape containing the white number 42.Matrix42_Website Favicon_16x16-01https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Screenshot%202026-09-08%20at%2014.44.10.pngIllustration d’une personne de profil sur un fond dégradé bleu et violet. 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A keyboard and a person working at a computer are visible in the background. A digital overlay of binary code appears across the image.04-services-academy-uem-trainings-img-1https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Thorsten%20Kreft.jpegThorsten KreftThorsten Krefthttps://www.matrix42.com/hubfs/Banner%20Mail-24.pngBanner Mail-24Banner Mail-24https://www.matrix42.com/hubfs/Varun%20Nambiar_circle.jpegPortrait image of Varun Shashi Nambiar cropped in a circleVarun Nambiar_circle2026-09-22https://www.matrix42.com/fr/gestion-des-services-informatiqueshttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/matrix42-theme/Images/Product-Banners-MarkerSize-1-EDP.jpegProduct-Banners-MarkerSize-1-EDPProduct-Banners-MarkerSize-1-EDPhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Product-Banners-Fullsize-5-ITSM-1.jpegProduct-Banners-Fullsize-5-ITSM-1Product-Banners-Fullsize-5-ITSM-1https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Product-Banners-MarkerSize-5-ITSM.jpegProduct-Banners-MarkerSize-5-ITSMProduct-Banners-MarkerSize-5-ITSMhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/matrix42-theme/Images/ITIL_4_Unternehmen_800x600.jpgITIL_4_Unternehmen_800x600ITIL_4_Unternehmen_800x600https://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/matrix42-theme/Images/A%20detailed%20image%20of%20a%20cloud%20service%2c%20emphasizing%20flexibility%20and%20the%20need%20for%20European%20cloud%20providers.jpegA detailed image of a cloud service, emphasizing flexibility and the need for European cloud providersA detailed image of a cloud service, emphasizing flexibility and the need for European cloud providershttps://www.matrix42.com/hubfs/matrix42-theme/Images/Product-Banners-MarkerSize-3-ITAM.jpegProduct-Banners-MarkerSize-3-ITAMProduct-Banners-MarkerSize-3-ITAMhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Product-Banners-MarkerSize-2-SAM.jpegProduct-Banners-MarkerSize-2-SAMProduct-Banners-MarkerSize-2-SAMhttps://www.matrix42.com/hubfs/matrix42-theme/Images/FastViewer_HeaderMarker.jpgFastViewer_HeaderMarkerFastViewer_HeaderMarkerhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Product-Banners-MarkerSize-5-ITSM-1.jpegProduct-Banners-MarkerSize-5-ITSM-1Product-Banners-MarkerSize-5-ITSM-12025-07-29https://www.matrix42.com/fi/unified-endpoint-managementhttps://www.matrix42.com/hubfs/Matrix42%20UEM%20Insights.mp4/medium.jpgMatrix42 UEM InsightsIs your IT team overwhelmed by the sheer volume of data and unsure where to focus next? Discover how Matrix 42 UEM Insights can streamline your operations and enhance your security posture. In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. Unlock the potential of your IT environment and take proactive steps towards a secure and efficient digital workspace.https://www.matrix42.com/hubfs/Matrix42%20UEM%20Insights.mp476nonoCustomizableDashboardsEndpointManagementVulnerabilityManagementMatrix42UEMInsightsAIPoweredAutomationhttps://www.matrix42.com/hubfs/01_website-assets/banners/matrix42-european-landscape-dark-background-banner.webpA 2D digital design showing mountains and a road leading toward a combined skyline of famous city buildings.matrix42-european-landscape-dark-background-bannerhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Check%20In.pngTwo people are standing together looking at a tablet. 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Electronic components and conductive pathways surround the chip.Data Sovereignty in the AI Landscape Why Digital Sovereignty Matters for Europehttps://www.matrix42.com/hubfs/undefined-May-22-2026-07-37-30-4065-AM.pngundefined-May-22-2026-07-37-30-4065-AMundefined-May-22-2026-07-37-30-4065-AMhttps://www.matrix42.com/hubfs/ca-header-assets/Marketplace-section-image.jpgMarketplace-section-imageMarketplace-section-imagehttps://www.matrix42.com/hubfs/01_website-assets/banners/ITSM%20Report.webpITSM ReportITSM Report2026-08-11https://www.matrix42.com/en/unified-endpoint-managementhttps://www.matrix42.com/hubfs/Matrix42%20UEM%20Insights.mp4/medium.jpgMatrix42 UEM InsightsIs your IT team overwhelmed by the sheer volume of data and unsure where to focus next? Discover how Matrix 42 UEM Insights can streamline your operations and enhance your security posture. In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. Unlock the potential of your IT environment and take proactive steps towards a secure and efficient digital workspace.https://www.matrix42.com/hubfs/Matrix42%20UEM%20Insights.mp476nonoCustomizableDashboardsEndpointManagementVulnerabilityManagementMatrix42UEMInsightsAIPoweredAutomationhttps://www.matrix42.com/hubfs/UEM_Screenshots/UEM_Inventory.webpUEM_InventoryUEM_Inventoryhttps://www.matrix42.com/hubfs/M42%20blog%20Microsoft-2-Why%20Matrix.webpM42 blog Microsoft-2-Why MatrixM42 blog Microsoft-2-Why Matrixhttps://www.matrix42.com/hubfs/UEM_Screenshots/UEM_MAM.webpUEM_MAMUEM_MAMhttps://www.matrix42.com/hubfs/Windows_logo_and_wordmark_-_2021.svgWindows_logo_and_wordmark_-_2021Windows_logo_and_wordmark_-_2021https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/matrix42-theme/Images/Chrome.pngChromeChromehttps://www.matrix42.com/hubfs/matrix42-theme/Images/IOS.pngIOSIOShttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/matrix42-theme/Images/Android.pngAndroidAndroidhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42%20SUEM%20Case%20Study%20-%20Fastweb.pngA finger in a suit touches the screen of a tablet or smartphone, whose surface reflects the image of the finger.Matrix42 SUEM Case Study - Fastwebhttps://www.matrix42.com/hubfs/UEM_Screenshots/UEM_MDM.webpUEM_MDMUEM_MDMhttps://www.matrix42.com/hubfs/UEM_Screenshots/UEM_Software_management.webpUEM_Software_managementUEM_Software_managementhttps://www.matrix42.com/hubfs/Hero%20Image-Case-Study-Sprinkenhof-1.webpHero Image-Case-Study-Sprinkenhof-1Hero Image-Case-Study-Sprinkenhof-1https://www.matrix42.com/hubfs/UEM_Screenshots/UEM_OSInstaller.webpUEM_OSInstallerUEM_OSInstallerhttps://www.matrix42.com/hubfs/MacOS.webpMacOSMacOShttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Check%20In.pngTwo people are standing together looking at a tablet. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. 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Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. 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With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. 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Discover how Matrix 42 UEM Insights can streamline your operations and enhance your security posture. In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. 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In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/M42_Dudes-MiscScenes_ITSM.webpIllustration of a person working on a laptop at a desk, with data charts displayed above the computer and books stacked beside it.M42_Dudes-MiscScenes_ITSMhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes_Working_Together.pngTwo people standing at a desk shaking hands. One is holding a folder. 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Viewers will gain valuable insights on: - How to approach digital transformation while maintaining compliance with EU data protection regulations. - The importance of creating AI solutions that are transparent and tailored to organizational needs. - Strategies for achieving responsible innovation in service management, ensuring both efficiency and ethical governance. Join us as we delve into how Matrix42 stands as the European choice in service management software, offering solutions designed for the future of work. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes_Working_Together.pngTwo people standing at a desk shaking hands. One is holding a folder. 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Discover how Matrix 42 UEM Insights can streamline your operations and enhance your security posture. In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. 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MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/Speakercards-5-Niilo.webpPortrait image of Niilo FredriksonSpeakercards-5-Niilo2025-07-22https://www.matrix42.com/en/success-story-university-of-viennahttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/matrix42-theme/Images/universityofV.pnguniversityofVuniversityofVhttps://www.matrix42.com/hubfs/matrix42-theme/Images/M42%20Illustrations_03_UEM%2016-9%20%20(2).pngM42 Illustrations_03_UEM 16-9 (2)M42 Illustrations_03_UEM 16-9 (2)https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/matrix42-theme/Images/Hero%20Image-Case-Study-Uni-Wien1-1.pngA student at the University of Vienna sits at a laptop in the library, with other students studying in the background.Hero Image-Case-Study-Uni-Wien1-1https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/matrix42-theme/Images/M42%20Illustrations_05_SAM%2016-9.webpM42 Illustrations_05_SAM 16-9M42 Illustrations_05_SAM 16-92025-07-13https://www.matrix42.com/en/blog/2020/03/02/uux-user-friendly-interfaces-give-rise-to-satisfied-employeeshttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Award_PUR_ITO_2026_Software_Asset_&_License_Management_quer%20Kopie.webpPUR 2026 Award Champion in der Kategorie Software Asset und License Management ausgezeichnet von techconsultAward_PUR_ITO_2026_Software_Asset_&_License_Management_quer Kopiehttps://www.matrix42.com/hubfs/UUX_Zufriedene_Mitarbeiter_800x600.jpgUUX_Zufriedene_Mitarbeiter_800x600UUX_Zufriedene_Mitarbeiter_800x600https://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Website%20Favicon_16x16-01.svgThe short version of the Matrix42 logo showing a black letter M followed by an orange shape containing the white number 42.Matrix42_Website Favicon_16x16-01https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/matrix42-customer-satisfaction-european-choice.webpmatrix42-customer-satisfaction-european-choicematrix42-customer-satisfaction-european-choicehttps://www.matrix42.com/hubfs/WP%20AI%20Your%20Way%20Workfile-15-horizontal-pair-transform.pngWP AI Your Way Workfile-15-horizontal-pair-transformWP AI Your Way Workfile-15-horizontal-pair-transformhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Email-subs-form-section-illustration.webpEmail-subs-form-section-illustrationEmail-subs-form-section-illustration2025-07-29https://www.matrix42.com/en/resources/partner-webcast-q3-2026-enhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/Engl%20inProgress%20CompPres%20Update%20Q4%202025.webpMap of Europe with country borders and orange markers indicating locations across several countries. Germany is highlighted with a larger orange circle, and long shadows extend behind the map on a light gray background.Engl inProgress CompPres Update Q4 2025https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ChatGPT%20Image%2012.%20Mai%202026%2c%2010_31_10.pngChatGPT Image 12. Mai 2026, 10_31_10ChatGPT Image 12. Mai 2026, 10_31_10https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Website%20Favicon_16x16-01.svgThe short version of the Matrix42 logo showing a black letter M followed by an orange shape containing the white number 42.Matrix42_Website Favicon_16x16-012026-07-02https://www.matrix42.com/fr/resources/republik-it-digital-workplace-summithttps://www.matrix42.com/hubfs/Matrix42_IGA%20(1).webpClose-up side profile of a person looking toward a transparent digital interface. Circular graphics, data visualization elements, and blue-toned technology overlays appear in the foreground against a dark background.Matrix42_IGA (1)https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Website%20Favicon_16x16-01.svgThe short version of the Matrix42 logo showing a black letter M followed by an orange shape containing the white number 42.Matrix42_Website Favicon_16x16-01https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Screenshot%202026-09-08%20at%2014.44.10.pngIllustration d’une personne de profil sur un fond dégradé bleu et violet. À gauche, un élément graphique circulaire contient les textes « ÉDITION N°2 », « MÊME AMBITION » et « + D’IMPACT ».Screenshot 2026-09-08 at 14.44.102026-03-27https://www.matrix42.com/fr/resources/vid%C3%A9os-des-webinaireshttps://www.matrix42.com/hubfs/matrix42-theme/Images/Aligner_ITSM_ESM_Et_ITAM_Webinaire_Matrix42.pngAligner_ITSM_ESM_Et_ITAM_Webinaire_Matrix42Aligner_ITSM_ESM_Et_ITAM_Webinaire_Matrix42https://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes_Check_In.pngAn illustration of an individual seated in a chair, holding a tablet device. Around the individual are graphic elements including a pie chart, bar chart, and a gear icon, suggesting a data or analytics-focused setting.Dude_Szenes_Check_Inhttps://www.matrix42.com/hubfs/le%20choix%20europ%C3%A9en%20en%20management%20des%20services.jpgle choix européen en management des servicesle choix européen en management des serviceshttps://www.matrix42.com/hubfs/matrix42-theme/Images/jcdecaux_logo-1.pngjcdecaux_logo-1jcdecaux_logo-1https://www.matrix42.com/hubfs/matrix42-theme/Images/Webinaire_INSERM_M42.jpgWebinaire_INSERM_M42Webinaire_INSERM_M42https://www.matrix42.com/hubfs/matrix42-theme/Images/Webinaire_ADIS_M42-1.jpgWebinaire_ADIS_M42-1Webinaire_ADIS_M42-1https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/matrix42-theme/Images/matrix42_ovhcloud_video.pngmatrix42_ovhcloud_videomatrix42_ovhcloud_videohttps://www.matrix42.com/hubfs/Remix%20Images/M42%20do%20more%20with%20less%20w%20Subtitles-11-SuccessStory-Blog.pngVisuel promotionnel pour un webinaire enregistré sur le Software Asset Management. L’arrière‑plan montre des immeubles de bureaux modernes avec façades vitrées entourés d’espaces verts. Le texte visible comprend « Webinaire enregistré », « Software Asset Management », « Avec Élée » et « MATRIX42 ».M42 do more with less w Subtitles-11-SuccessStory-Bloghttps://www.matrix42.com/hubfs/matrix42-theme/Images/UEM_Matrix42_Blog_2.pngIllustration of an anonymous hooded figure seated behind a laptop, with a question mark displayed over the face area. The background contains columnsUEM_Matrix42_Blog_2https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/Data%20Sovereignty%20in%20the%20AI%20Landscape%20Why%20Digital%20Sovereignty%20Matters%20for%20Europe.webpClose‑up of a computer chip on a circuit board with the flag of the European Union displayed on its surface. Electronic components and conductive pathways surround the chip.Data Sovereignty in the AI Landscape Why Digital Sovereignty Matters for Europehttps://www.matrix42.com/hubfs/Matrix42%20FastViewer%20Demo%20Screenshot.webpMatrix42 FastViewer Demo ScreenshotMatrix42 FastViewer Demo Screenshothttps://www.matrix42.com/hubfs/a7d68c4c-6355-41ea-8577-1d6466b81a16-1.gifa7d68c4c-6355-41ea-8577-1d6466b81a16-1a7d68c4c-6355-41ea-8577-1d6466b81a16-1https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes_Present.pngIllustration of a person standing with arms crossed in front of a large data dashboard displaying charts and graphs.Dude_Szenes_Presenthttps://www.matrix42.com/hubfs/matrix42-theme/Images/R%C3%A9volution-ESM-chez-Saint-Etienne-Metropole.pngRévolution-ESM-chez-Saint-Etienne-MetropoleRévolution-ESM-chez-Saint-Etienne-Metropolehttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/matrix42-theme/Images/Cora_logo.pngCora_logoCora_logo2025-07-14https://www.matrix42.com/es/condor-post-test/blog-11https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Marketplace-section-image.jpgMarketplace-section-imageMarketplace-section-imagehttps://www.matrix42.com/hubfs/Namnl%C3%B6s%20design%20(1)-1.jpgNamnlös design (1)-1Namnlös design (1)-1https://www.matrix42.com/hubfs/Condor%20Profile%20Photo.pngCondor Profile PhotoCondor Profile Photohttps://www.matrix42.com/hubfs/Finance%203.webpFinance 3Finance 3https://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Email-subs-form-section-illustration.webpEmail-subs-form-section-illustrationEmail-subs-form-section-illustrationhttps://www.matrix42.com/hubfs/Namnl%C3%B6s%20design%20(3).jpgNamnlös design (3)Namnlös design (3)https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logo2026-01-29https://www.matrix42.com/de/resources/events/experience-days-2024-z%C3%BCrichhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Bechtle_Schweiz_Logo-2.pngBechtle_Schweiz_Logo-2Bechtle_Schweiz_Logo-2https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/matrix42-theme/Images/M42_ExpDays_Location-Z%C3%BCrich%20(1).jpgM42_ExpDays_Location-Zürich (1)M42_ExpDays_Location-Zürich (1)https://www.matrix42.com/hubfs/matrix42-theme/Images/Labtagon_Logo_vector_600x400px-1.pngLabtagon_Logo_vector_600x400px-1Labtagon_Logo_vector_600x400px-1https://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Vorarlberg.jpegVorarlbergVorarlberghttps://www.matrix42.com/hubfs/TMU26_Monitorgrafik_Matrix42%20(2).webpSerview Tool Meetup 2026TMU26_Monitorgrafik_Matrix42 (2)https://www.matrix42.com/hubfs/matrix42-theme/Images/xamplo-gmbh-690-logo.jpgxamplo-gmbh-690-logoxamplo-gmbh-690-logohttps://www.matrix42.com/hubfs/matrix42-theme/Images/Loft_TheHall.jpegLoft_TheHallLoft_TheHallhttps://www.matrix42.com/hubfs/matrix42-theme/Images/M42_ExpDays-Agenda_Z%C3%BCrich%20(2)%201.pngM42_ExpDays-Agenda_Zürich (2) 1M42_ExpDays-Agenda_Zürich (2) 1https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/matrix42-theme/Images/M42_ExperienceDays%2015.pngM42_ExperienceDays 15M42_ExperienceDays 15https://www.matrix42.com/hubfs/matrix42-theme/Images/FIVE_DIGITAL_POSITIV_FARBE.jpgFIVE_DIGITAL_POSITIV_FARBEFIVE_DIGITAL_POSITIV_FARBEhttps://www.matrix42.com/hubfs/matrix42-theme/Images/futuredat-gmbh-346-logo-1.pngfuturedat-gmbh-346-logo-1futuredat-gmbh-346-logo-1https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-icon2025-07-29https://www.matrix42.com/fr/resources/webinars/reprenez-le-controle-de-votre-itsm-avec-matrix42https://www.matrix42.com/hubfs/matrix42-theme/Images/M42%20Illustrations_05_SAM%2016-9-4.pngM42 Illustrations_05_SAM 16-9-4M42 Illustrations_05_SAM 16-9-4https://www.matrix42.com/hubfs/Screenshot%202026-09-08%20at%2014.44.10.pngIllustration d’une personne de profil sur un fond dégradé bleu et violet. À gauche, un élément graphique circulaire contient les textes « ÉDITION N°2 », « MÊME AMBITION » et « + D’IMPACT ».Screenshot 2026-09-08 at 14.44.10https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Brendan%20LH%C3%A9r%C3%A9ec.jpgBrendan LHéréecBrendan LHéréechttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Website%20Favicon_16x16-01.svgThe short version of the Matrix42 logo showing a black letter M followed by an orange shape containing the white number 42.Matrix42_Website Favicon_16x16-01https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Matrix42_IGA%20(1).webpClose-up side profile of a person looking toward a transparent digital interface. Circular graphics, data visualization elements, and blue-toned technology overlays appear in the foreground against a dark background.Matrix42_IGA (1)2025-07-29https://www.matrix42.com/de/matrix42-summer-academy-2025https://www.matrix42.com/hubfs/Grill-removebg-preview.pngGrill-removebg-previewGrill-removebg-previewhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/Venti.jpgVentiVentihttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/H%C3%A4ngematte_m42.pngHängematte_m42Hängematte_m42https://www.matrix42.com/hubfs/Rucksack_picknick-removebg-preview.pngRucksack_picknick-removebg-previewRucksack_picknick-removebg-previewhttps://www.matrix42.com/hubfs/00693_SPIN-900-Tischfeuer-schwarz-studio-1-pdp-backup_1920x1920-1.jpg00693_SPIN-900-Tischfeuer-schwarz-studio-1-pdp-backup_1920x1920-100693_SPIN-900-Tischfeuer-schwarz-studio-1-pdp-backup_1920x1920-1https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-icon2025-10-27https://www.matrix42.com/de/on-demand-webinars/von-reaktiv-zu-proaktivhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/matrix42-theme/Images/Jannis%20Blume%20Portraet.jpgA portrait image of Jannis Blume cropped in a circleJannis Blume Portraethttps://www.matrix42.com/hubfs/Dominique%20Olbrecht_circle.jpegA Portrait image of Dominique Olbrecht cropped in a circleDominique Olbrecht_circlehttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Konradin_Webinar_Reaktiv_proaktiv.pngGrafik von Matrix42 zum Thema ITSM für die Industrie. Rechts ist eine automatisierte Produktionsanlage mit Maschinen und Fördertechnik zu sehen. Links steht: ITSM für die Industrie. Automatisiert. Stabil. 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Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. 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MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/Matrix42_14_Increase%20Productivity%20-1.webpMatrix42_14_Increase Productivity -1Matrix42_14_Increase Productivity -1https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/matrix42-theme/Images/IPI_Award_2023_GOLD_Digital-Workspace-01.jpgIPI_Award_2023_GOLD_Digital-Workspace-01IPI_Award_2023_GOLD_Digital-Workspace-01https://www.matrix42.com/hubfs/matrix42-theme/Images/IT%20Service%20Management%2c%20SERVIEW%20GmbH-1.pngIT Service Management, SERVIEW GmbH-1IT Service Management, SERVIEW GmbH-1https://www.matrix42.com/hubfs/Matrix42_Website%20Content_White%20Icons_Final_27_Customer%20Support%20.pngMatrix42_Website Content_White Icons_Final_27_Customer Support Matrix42_Website Content_White Icons_Final_27_Customer Support https://www.matrix42.com/hubfs/matrix42-theme/Images/Accelerator%20Unified%20Endpoint%20Management%2c%20Crisp%20Vendor%20Universe%202017%20_%202018%20Workplace%20und%20Mobility%20Vendor%20&%20Service%20Provider%20Comparison.pngAccelerator Unified Endpoint Management, Crisp Vendor Universe 2017/ 2018 Workplace und Mobility Vendor & Service Provider ComparisonAccelerator Unified Endpoint Management, Crisp Vendor Universe 2017 _ 2018 Workplace und Mobility Vendor & Service Provider Comparisonhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Gartner%20Magic%20Quadrant%20for%20Enterprise%20Mobility%20Management%20Suites%202017.pngGartner Magic Quadrant for Enterprise Mobility Management Suites 2017Gartner Magic Quadrant for Enterprise Mobility Management Suites 2017https://www.matrix42.com/hubfs/matrix42-theme/Images/ISMSC.pngISMSCISMSChttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/matrix42-theme/Images/Service%20Desk%2c%20techconsult%20GmbH-1.pngPUR 2020 Champion IT-Servicedesk awarded by techconsultService Desk, techconsult GmbH-1https://www.matrix42.com/hubfs/Award_PUR_ITO_2026_Software_Asset_&_License_Management_quer%20Kopie.webpPUR 2026 Award Champion in der Kategorie Software Asset und License Management ausgezeichnet von techconsultAward_PUR_ITO_2026_Software_Asset_&_License_Management_quer Kopiehttps://www.matrix42.com/hubfs/Matrix42_4_Increase%20Satisfaction.webpMatrix42_4_Increase SatisfactionMatrix42_4_Increase Satisfactionhttps://www.matrix42.com/hubfs/matrix42-theme/Images/PinkVERIFYTM%20Certified%2011%20Processes-1.pngPinkVERIFYTM Certified 11 Processes-1PinkVERIFYTM Certified 11 Processes-1https://www.matrix42.com/hubfs/BrandEins_IT2026_Logo_Hor_DE.svgBrandEins - Beste IT-Dienstleister award 2026BrandEins_IT2026_Logo_Hor_DE2026-10-01https://www.matrix42.com/en/the-european-choice-in-service-managementhttps://www.matrix42.com/hubfs/Matrix42-european-choice-final%20(1).mp4/medium.jpgMatrix 42The European Choice in Service ManagementAre you ready to navigate the complexities of digital transformation in Europe? In this video, we explore the unique expectations facing organizations as they embrace digitalization and automation, highlighting the importance of trust, transparency, and compliance within the European context. Key themes addressed in this video include: - The evolving landscape of service management and the demand for modernization that aligns with European values of freedom and privacy. - The shift away from fragmented tools towards flexible, scalable solutions that prioritize data sovereignty and ethical innovation. - The growing need for organizations to partner with local experts who understand their requirements and can provide reliable, responsible service management. Viewers will gain valuable insights on: - How to approach digital transformation while maintaining compliance with EU data protection regulations. - The importance of creating AI solutions that are transparent and tailored to organizational needs. - Strategies for achieving responsible innovation in service management, ensuring both efficiency and ethical governance. Join us as we delve into how Matrix42 stands as the European choice in service management software, offering solutions designed for the future of work. 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With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Jeffi%20NIS2%20Lightmode.pngEffi and Jeffi are standing next to each other. 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Books, a desk lamp, and a chair are also visible.Dude_Szenes_Securityhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/01_website-assets/icons/light/Matrix42_Icon_Search_Light.pngAn icon showing a magnifying‑glass shape in orange placed inside a shield‑like light blue background.Matrix42_Icon_Search_Lighthttps://www.matrix42.com/hubfs/01_website-assets/icons/light/Matrix42_Icon_Checklist_Light.pngAn icon of a checklist with three blue checkboxes containing orange checkmarks and three orange lines, placed on a blue shield‑like background with a folded corner.Matrix42_Icon_Checklist_Lighthttps://www.matrix42.com/hubfs/01_website-assets/icons/dark/Matrix42_Icon_Currency_Dark.pngAn icon of two coins outlined in blue, one with an orange euro symbol and one with an orange dollar symbol, placed on a blue shield‑like background.Matrix42_Icon_Currency_Darkhttps://www.matrix42.com/hubfs/01_website-assets/icons/dark/Matrix42_Icon_Qualified_Dark.pngAn icon showing a stylized person shape above three orange stars arranged in a row, placed inside a shield‑like blue background.Matrix42_Icon_Qualified_Darkhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes_Productivity_Boost.pngIllustration of a person holding a tablet while standing in front of large upward‑pointing arrows in different colors, symbolizing growth or progress.Dude_Szenes_Productivity_Boosthttps://www.matrix42.com/hubfs/01_website-assets/icons/light/Matrix42_Icon_Thumbs-Up_Light.pngAn icon showing a stylized hand shape inside a shield‑like background, with three orange lines positioned above the hand.Matrix42_Icon_Thumbs-Up_Light2025-11-10https://www.matrix42.com/es/matrix42-core-demohttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Marketplace-section-image.jpgMarketplace-section-imageMarketplace-section-image2025-07-29https://www.matrix42.com/de/partners/makro-factory-gmbh-co-kg2026-06-23https://www.matrix42.com/de/on-demand-webinars/summer-academy-2026-mountx-gmbhhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/Social/Summer%20Academy%202026-15.pngWerbegrafik für die Matrix42 Summer Academy 26. 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