Digitalize & Automate 2024
Digitalize & Automate – Tuesday, October 1st, 2024. The yearly streaming event from experts for experts in ITSM, ESM, IAM and AI.
ITSM Buyer's Guide
The selection of a new ITSM tool should be well thought out, but not complicated. Our ITSM Buyer's Guide helps you to analyze your needs in a structured way, set up an efficient selection process and get the key stakeholders on board.
AI IN SERVICE MANAGEMENT
Helping service desk teams and end-users to work smarter and solve issues quicker at a lower cost of service.
Contact
From questions about implementation and products, to trials and pricing, we have all the knowledge you need to help get you started.
Meeting Your IT Goals
![03_EndUser Experience_Card Image](https://www.matrix42.com/hs-fs/hubfs/03_EndUser%20Experience_Card%20Image.png?quality=low&width=224&height=126&name=03_EndUser%20Experience_Card%20Image.png)
End User Experience
Self-service tools designed to build shareholder value by increasing user satisfaction and departmental efficiency.
![04_Process Efficiency_Card Image](https://www.matrix42.com/hs-fs/hubfs/04_Process%20Efficiency_Card%20Image.png?quality=low&width=224&height=126&name=04_Process%20Efficiency_Card%20Image.png)
Process Efficiency
Increase productivity using flexible and highly scalable tools that transcend lines of business.
![05_Cost _ Compliance_Card Image](https://www.matrix42.com/hs-fs/hubfs/05_Cost%20_%20Compliance_Card%20Image.png?quality=low&width=224&height=126&name=05_Cost%20_%20Compliance_Card%20Image.png)
Cost and Compliance
Build a strong financial foundation that helps you take control of governance, risk and compliance.
![02_Operational Agility_Card Image](https://www.matrix42.com/hs-fs/hubfs/02_Operational%20Agility_Card%20Image.png?quality=low&width=224&height=126&name=02_Operational%20Agility_Card%20Image.png)
Operational Agility
Know what’s in your enterprise, secure it, and maintain uninterrupted business continuity.
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Intelligent Automation
Gain control of complex manual processes through autonomous execution.
![M42 Illustrations_01_ITSM 16-9](https://www.matrix42.com/hs-fs/hubfs/Illustrations/Card_Other_Illustrations/Round%201%20-%20Not%20approved/M42%20Illustrations_01_ITSM%2016-9.png?quality=low&width=224&height=126&name=M42%20Illustrations_01_ITSM%2016-9.png)
IT Service Management
Automate your service desk and make your IT infrastructure work harder – meaning less work for your team, and higher customer satisfaction.
![M42 Illustrations_02_ITAM 16-9](https://www.matrix42.com/hs-fs/hubfs/Illustrations/Card_Other_Illustrations/Round%201%20-%20Not%20approved/M42%20Illustrations_02_ITAM%2016-9%20.png?quality=low&width=224&height=126&name=M42%20Illustrations_02_ITAM%2016-9%20.png)
IT Asset Management
Track and manage all your IT assets in one place – with a comprehensive inventory and intelligent updates.
![M42 Illustrations_03_UEM 16-9](https://www.matrix42.com/hs-fs/hubfs/Illustrations/Card_Other_Illustrations/Round%201%20-%20Not%20approved/M42%20Illustrations_03_UEM%2016-9%20.png?quality=low&width=224&height=126&name=M42%20Illustrations_03_UEM%2016-9%20.png)
Unified Endpoint Management
Manage all your PCs, servers, OS deployments, software distribution packages, patching and inventory – from one single platform.
![M42 Illustrations_05_SAM 16-9](https://www.matrix42.com/hs-fs/hubfs/Illustrations/Card_Other_Illustrations/Round%201%20-%20Not%20approved/M42%20Illustrations_05_SAM%2016-9.png?quality=low&width=224&height=126&name=M42%20Illustrations_05_SAM%2016-9.png)
Software Asset Management
Get full visibility of all your software and licenses – maximizing their value and reducing unnecessary costs.
![M42 Illustrations_04_EDP 16-9](https://www.matrix42.com/hs-fs/hubfs/Illustrations/Card_Other_Illustrations/Round%201%20-%20Not%20approved/M42%20Illustrations_04_EDP%2016-9%20.png?quality=low&width=224&height=126&name=M42%20Illustrations_04_EDP%2016-9%20.png)
Endpoint Data Protection
Secure your endpoints at every possible point and stop valuable data from leaving your company.
SAP Compliance
Identify licenses you don't need, remove duplicate user accounts and optimize your software licensing. Making license audits transparent and verifiable.
Remote Assistance
Fully-integrated web-based solution that allows you to access and control your remote computers and servers from a centralized web interface. With this solution, you can remotely troubleshoot and maintain your devices, transfer and synchronize files, and resolve issues without requiring an IT expert to be physically on site.
Discovery and Dependency Mapping
Automatically capture and monitor your IT landscape in real time. Get full visibility of all your business services – apps, network, cloud, storage, and devices.
Premium Support
Get customized, priority 24/7 support and maintenance. With a dedicated support person, higher SLAs and extensive maintenance services.
Oracle Compliance
A comprehensive inventory of all your Oracle Database products, options and packs – so you can stay compliant, save costs and be audit-ready at all times.
IBM Compliance
See your entire IBM license usage and optimize your costs. With a comprehensive dashboard, you'll have maximum transparency to minimize audit risks.
License Intelligence Service Premium
Accurately detect and manage your licenses. With continuous updates, it automatically identifies over 115,000 software products from more than 8,750 vendors.
Cloud Cost Management
Track cloud spending from Microsoft Azure, AWS and more. Maximize costs and stay compliant when using hybrid benefits or bring your own license programs.
IT AND ENTERPRISE SERVICE MANAGEMENT PUREPLAY SOLUTIONS
MATRIX42 NAMED TOP VENDOR 2023
![Customer Satisfaction](https://www.matrix42.com/hs-fs/hubfs/Customer%20Satisfaction.png?quality=low&width=224&height=126&name=Customer%20Satisfaction.png)
Customer Satisfaction
![Global Winner](https://www.matrix42.com/hs-fs/hubfs/Global%20Winner.png?quality=low&width=224&height=126&name=Global%20Winner.png)
Global Winner
![Market Leader](https://www.matrix42.com/hs-fs/hubfs/Market%20Leader.png?quality=low&width=224&height=126&name=Market%20Leader.png)
Market Leader
![Price Versus Value](https://www.matrix42.com/hs-fs/hubfs/Price%20Versus%20Value.png?quality=low&width=224&height=126&name=Price%20Versus%20Value.png)
Price Versus Value
![Recommendation-Index](https://www.matrix42.com/hs-fs/hubfs/Recommendation-Index.png?quality=low&width=224&height=126&name=Recommendation-Index.png)
Recommendation Index
Introducing the RIA Market Study 2023: Matrix42 - the top choice for IT and Enterprise Service Management.
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Make good, more efficient
Just because your current system works well, doesn't mean it's optimized. See why thousands of businesses choose Matrix42.
ROI using our ESM Platform
Daily users worldwide
Customer satisfaction rate
Quicker to implement
![Matrix42-CS-ESM-SAM-0058-Case-Study-Uni-Wien-EN](https://www.matrix42.com/hs-fs/hubfs/Matrix42-CS-ESM-SAM-0058-Case-Study-Uni-Wien-EN.png?quality=low&width=620&height=620&name=Matrix42-CS-ESM-SAM-0058-Case-Study-Uni-Wien-EN.png)
Working smarter, not harder
"With the help of Matrix42, we found a more
effective way to manage our software assets."
Eva Schadinger
Over 5000 companies trust us. Here's why:
![PinkVERIFYTM Certified 11 Processes](https://www.matrix42.com/hs-fs/hubfs/Awards/PinkVERIFYTM%20Certified%2011%20Processes.png?quality=low&width=224&height=126&name=PinkVERIFYTM%20Certified%2011%20Processes.png)
PinkVERIFYTM Certified 11 Processes
![IT Service Management, SERVIEW GmbH](https://www.matrix42.com/hs-fs/hubfs/Awards/IT%20Service%20Management%2c%20SERVIEW%20GmbH.png?quality=low&width=224&height=126&name=IT%20Service%20Management%2c%20SERVIEW%20GmbH.png)
IT Service Management, SERVIEW GmbH
![Service Desk, techconsult GmbH](https://www.matrix42.com/hs-fs/hubfs/Awards/Service%20Desk%2c%20techconsult%20GmbH.png?quality=low&width=224&height=126&name=Service%20Desk%2c%20techconsult%20GmbH.png)