Terms & Conditions
Overview
General terms and conditions
Download here: Matrix42 General Terms and Conditions (15.4.2025)
The new General Terms and Conditions linked above currently only apply to Services and Order Forms (as defined in the General Terms and Conditions) transacted directly with Matrix42 GmbH or any of its Affiliates.
For any Services purchased through a Channel Partner, the terms available behind "Archive" shall apply until 30 June 2025.
Supplementary Terms concerning Processing of Personal Data
Download here: Matrix42 Supplementary Terms concerning Processing of Personal Data (15.4.2025)
Matrix42 Technical and Organisational Measures (TOM's) related to these terms are available to download at Matrix42 Marketplace after registering and logging into Matrix42 Marketplace.
The new General Terms and Conditions linked above currently only apply to Services and Order Forms (as defined in the General Terms and Conditions) transacted directly with Matrix42 GmbH or any of its Affiliates.
For any Services purchased through a Channel Partner, the terms available behind "Archive" shall apply until 30 June 2025.
Supplementary Terms concerning Products
Download here: Matrix42 Supplementary Terms concerning Products (15.4.2025)
The new General Terms and Conditions linked above currently only apply to Services and Order Forms (as defined in the General Terms and Conditions) transacted directly with Matrix42 GmbH or any of its Affiliates.
For any Services purchased through a Channel Partner, the terms available behind "Archive" shall apply until 30 June 2025.
Supplementary Terms concerning Professional Services
Download here: Matrix42 Supplementary Terms concerning Professional Services (15.4.2025)
The new General Terms and Conditions linked above currently only apply to Services and Order Forms (as defined in the General Terms and Conditions) transacted directly with Matrix42 GmbH or any of its Affiliates.
For any Services purchased through a Channel Partner, the terms available behind "Archive" shall apply until 30 June 2025.
Service Description(s)
Matrix42 Service Descriptions are available to download at Matrix42 Marketplace after registering and logging into Matrix42 Marketplace.
Valid until 15 April 2025
EMEA and APAC
General Terms and Conditions Matrix42 GmbH
Supplementary Terms and Conditions for Services
Supplementary Terms and Conditions Software Usage
Italy
General Terms and Conditions Matrix42 Italy S.R.L
Supplementary Terms and Conditions Software Usage
Americas
FireScope Matrix42 US Terms of Service (SaaS/Subscriptions)