Agenda
Day 1, 9th April
| Time | Topic | Speaker / Moderator |
|---|---|---|
| 11:00 – 12:00 | Welcome Reception, small business lunch | |
| 12:00 - 12:30 | Welcome at EPC25 | Matrix42 - Let´s Digitalize and Automate Europe | Niilo Fredrikson |
| 12:30 - 13:15 | Product Innovation to lead the market | Santeri Jussila |
| 13:15 – 14:30 | Networking Break | |
| 14:30 - 15:15 | Winning together as the European Choice in Service Management | Roberto Casetta |
| 15:15 – 16:00 | Analyzing the European ITSM market | Araceli del Rio Sastre |
| 16:00 – 16:45 | Fireside Chat / Panel discussion (Partner projects e.g. INIX (IT) | Virnex (FN) | C4IT(DE) | Moderator Juha Westerlund + Partner |
| 16:45 - 17:00 | Closing Day 1 | |
| Free time | ||
| 19:00 – 23:00 | The Awards Gala Night (Gala dinner & partner awards ceremony) |
Moderator Roberto Casetta |
Day 2, 10th April
| Time | Topic | Speaker | |||||
|---|---|---|---|---|---|---|---|
| 08:30 – 09:00 | Welcome Reception, Small Breakfast & Coffee | Orga Team | |||||
| 09:00 - 09:30 | What´s next on the Product agenda | Iaonnis Blume | |||||
| 09:30 - 10:00 | Welcome to the ARR era – Understand and Grow (every touchpoint counts) | Juha Westerlund | |||||
| 10:00 - 10:30 | Elevate product quality to strengthen customer trust and long-term retention | Christopher Brezlan | |||||
| 10:30 - 11:00 | Matrix42 Marketplace: Your Gateway to Accelerated Growth | Alexander Link | |||||
| 11:00 - 11:30 | Coffee Break / Networking | ||||||
| 11:30 – 13:00 | Workshop Sessions – Part 1 | ||||||
| Commercial Workshop 1 Germany, ALPS |
Commercial Workshop 2 International |
Commercial Workshop 3 International |
|||||
| Frank Elter, Pascal Niess, Fabrizio Vismara | Juha Westerlund, Tommi Lattu | Arne Kuhlmann | |||||
| How to boost the business Opportunities to increase sales with new and existing customers. |
Enhancing Collaboration & Driving Growth Strategies for better teamwork, partner support, and customer success. |
Marketing the European Choice Generate more business with the European Choice Messaging. |
|||||
| 13:00 – 14:00 | Lunch Break | ||||||
| 14:00 – 15:30 | Workshop Sessions – Part 2 | ||||||
| Product Workshop 1 | Product Workshop 2 | Product Workshop 3 | |||||
| Vadym Zinoviev, Volodymyr Shevchenko & Klaus Ziegerhofer | Jonne Kauko | Araceli del Rio Sastre, Paavo Kyyrönen | |||||
| M42 Enterprise incl. AI | M42 Core/Pro incl. AI | Cloud your way | |||||
| 15:30 – 16:00 | What's up to come… Closing Words | ||||||