Turn your Service Management into a business accelerator
Find Your Best Fit: Wherever you are in your Service Management journey - from affordable, out-of-the-box ticketing to Enterprise Service Management (ESM) and a fully integrated Enterprise Management Suite.
Your support and your data always close at hand: With strong local presence and European data centers.
Cloud your way: Cloud, on-premise or hybrid, you can choose the deployment model that best aligns with your needs.
Our Solutions
Whichever stage of the service management journey you're in, we offer solutions tailored to your needs.
Matrix42 Core
AI-powered IT Service Management that offers a quick start with key processes out of the box.
Matrix42 Professional
Powerful Service Management with out-of-the-box processes that let you go beyond IT and into the business areas.
Matrix42 Enterprise
Strategic end-to-end IT Management with a holistic and granular view of IT assets, services, processes & devices.
Central platform for global service management
"We now have an enterprise service management solution that we can continue to invest in. In the long term, users should only have a single interface for their service requests from all business areas."
Rémi Lasalle
Key Benefits
Data residency and privacy
Work with a modern, European, and cloud-based platform to meet your specific needs of data privacy, data residency, and other compliance requirements.
Scalability and Integrations
Support your business growth with a scalable and extensible platform that enables easy integration with other tools, enterprise functions, and agile business processes.
AI-based to unlock productivity
Benefit from secure and responsible AI technologies to reduce the cost of service and boost productivity as well as the digital employee experience.
Strategic IT Management
Discover and manage assets, provide services for people to consume, automate support processes, optimize services and processes, and secure identities and endpoints.
Over 5,000 companies trust us. Here's why:
