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ITSM BUYER'S GUIDE

a step-by-step guide to choosing an ITSM tool that suits you

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With this guide you can:

  • compare different providers using a comprehensive list of questions,
  • take control of the evaluation process,
  • create a solid basis for your purchasing decision.

We would be delighted if the Buyer's Guide can help you with your tool selection and would be happy to answer more detailed questions about your ITSM challenges.

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The selection of a new ITSM tool should be well thought out, but not complicated.

Choosing a new ITSM tool and working with a new provider will shape your business for years to come. ITSM tools are often the key to digital transformation and have a significant impact on how cost-effectively you can manage your day-to-day IT service operations and other processes within your company.

A modern ITSM tool not only supports you in IT, but offers a true service management platform to help you to automate and digitize processes throughout the company.

So, when you start your evaluation process, how do you ensure that you ask yourself and the various providers the right questions in the right order and thus make the best possible purchasing decision?

The ITSM Buyer's Guide helps you to analyze your needs in a structured way, set up an efficient selection process and get the key stakeholders on board.