HR Service Management
Transparency of operations and advanced analytics provide a unique opportunity for HR professionals to position themselves as fact-based, strategic partners for businesses.
Digitize your HR Services
Improve employee experience and increase their satisfaction with an intuitive one-stop-shop HR Service Management Solution. Free your HR team from routine tasks. HR cases and service requests can be automated, recorded, and channeled digitally from the self-service portal to different queues. This will save your team from phone calls and shared inboxes that need to be processed manually. Help people managers stay up-to-date with instant data. Governance, demand, resource and cost management will become transparent with our easy-to-use service management solution that works with leading HR tools.
 
     
    
  Improve Your Employee Experience
- Single location for all requests, cases, and information
 - Easy communication and instant status updates
 - Organize knowledge base articles surrounding all areas of operation
 
Manage Performance Based on Data
- Request, review and react to service feedback
 - Instantly review operations through real-time graphs, lists and calendars
 - Get the full picture by integrating with your existing tools
 
Utilize Your Resources Better
- Automate repetitive task to increase efficiency
 - Easily escalate or redirect cases to the appropriate individual
 - Seamlessly collaborate across teams for sharing tasks and information
 - Co-create online reports
 
Self-Service Portal
Our intuitive self-service portal enables organizations to simplify HR services, improve experience and deliver a competitive edge.
- Fast, intuitive and graphic interface
 - Guided offering linking multiple services such as on-boarding
 - Self-help knowledge center for users
 - Embedded approvals and company-wide announcements
 - Easily customize or add any services to meet your needs
 - Limit offerings based on price, role or any other chosen aspect
 - A central location for all employees
 
 
     
    
  Service Management Tool
The service management tool allows service providers to easily complete a variety of daily tasks. Users can easily react to or search for key information, review service levels, cases and automate repetitive tasks.
- Easily limit access with role-based permissions
 - Sort data based on included information
 - Instantly and visually review current service levels
 - Graphic, customizable, and searchable dashboards
 - Visual reporting with exportable graphs and data
 - Instant feedback and reporting
 - Easily manage service levels, equipment and more
 - Record key vendor information and easily manage budgets