Matrix42 Premium Support

If you can't find an answer on our site, you can speak to us via phone, email, or through our Support Portal ticketing system. You'll find all the details on this page.

System requirements can vary depending on which product or solution you're using. You'll find the detailed system requirements documentation on our website. It outlines all the supported operating systems, hardware specifications – and any additional software dependencies you'll need.

You can find all the information you need in the Support or Resources section. You'll find links to our knowledge base, documentation, user guides, and other helpful resources. If you can't find what you're looking for, please get in touch with our team.

Firstly, log in to our customer portal. Once logged in, you'll have access to the downloads section, where you can find the latest updates, hotfixes, and patches for your specific products.

Each of our products comes with comprehensive documentation. But there are a number of ways you can learn how to use our products. From online training courses, to video tutorials. We also run webinars and workshops where you can learn from our experts and chat with other users.