Efecte is now Matrix42
Did you know that Efecte is now Matrix42.
When Finnish and German forces combined in service management, the strongest European player in the field was born – Matrix42. We help our customers in Finland to digitalize and automate their work with the same people and an even more versatile product offering.
Make Service Management a growth driver for your business
Find the solution that suits you best: Wherever you are on your service management journey – from an affordable, ready-made ticketing system to enterprise-level service management (ESM) and a fully integrated enterprise management package.
Local support and your data always close by: With a strong local presence and European data centers.
Cloud your way: Cloud, local, or hybrid – you can choose the deployment model that best suits your needs.
Our solutions
Wherever you are on your service management journey, we offer tailored solutions to meet your needs.

Matrix42 Core
AI-powered IT service management that offers a quick start with essential, ready-made processes.

Matrix42 Professional
Efficient service management with ready-made processes that enable you to expand beyond IT into business areas.

Matrix42 Enterprise
Strategic end-to-end IT management with a comprehensive and detailed view of IT assets, services, processes, and devices.
Over 5,000 companies trust us. Here's why:


